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I WANT TO HEAR FROM YOU!

Please message me with any questions or concerns you would like me to address!

jax jewels

Policies

Shipping Policy:

 

    •    We strive to process and ship all orders within 1-4 business days.

    •    Shipping costs $5 and a local pickup option is offered.

    •    You can message me immediately after purchase if you would like me to send your tracking number.

    •    For international orders, customs fees and import taxes may apply and are the responsibility of the customer.

 

Return & Exchange Policy:

 

    •    I want you to be completely satisfied with your purchase. If for any reason you are not, I accept returns and exchanges within 30 days of delivery.

    •    Items must be returned in their original condition and packaging. I will refund what you paid.

    •    To initiate a return or exchange, please contact our customer service team at (435)230-2398 with your order number and reason for return/exchange.

    •    Customers are responsible for return shipping costs, unless the item received is defective or damaged.

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